96m Casino Terms & Conditions – Complete Platform Usage Guide

Welcome to 96m Casino — an online casino and betting platform built specifically for Malaysian players. These Terms & Conditions constitute a legally binding agreement between you ("Member", "User", or "Player") and 96m Casino ("We", "Platform", or "Company") regarding the use of the website, services, and all products available under the domain https://96mcasino.best and related subdomains.

In this document, certain terms carry specific meanings as defined below:

• "Platform" refers to the website, mobile application, and all services provided by 96m Casino.
• "Account" refers to a user account officially registered on the 96m Casino platform.
• "Balance" refers to the amount of cash (MYR) held in your account, excluding any bonus balance.
• "Bonus Balance" refers to bonus credits received through promotions that cannot be withdrawn directly until the wagering requirements have been met.
• "Wagering" refers to any activity involving real-money wagering on games or sporting events on the 96m Casino platform.
• "Wagering Requirement" refers to the number of times the bonus amount must be wagered before it can be withdrawn as cash.

By accessing, registering for, or using any part of the platform 96m Casino, you automatically agree to all terms set out in this document, along with our Privacy Policy and all relevant game guidelines. If you do not agree, please stop using this platform immediately.

To register for and use the platform 96m Casino, you must meet all of the following eligibility requirements at all times:

• Aged 18 years and above without exception. This is an absolute minimum age requirement and is non-negotiable.
• Be located in a jurisdiction where the use of online casino and betting platforms is not prohibited under local law.
• Not currently on the self-exclusion list of any other gambling platform.
• Acting on your own behalf and not on behalf of any third party.
• Having full legal capacity to enter into this binding agreement.

Account Rules

Each individual is only permitted to hold one account only at 96m Casino. Opening more than one account by the same individual — whether under a different name, phone number, email address, IP address, or payment details — is strictly prohibited and will result in the closure of all associated accounts and the freezing of any existing balances.

You are solely responsible for ensuring that your account information is accurate, up to date, and truthful at all times. 96m Casino reserves the right to request identity verification documents at any time, including copies of your IC, utility bills, or bank statements for verification purposes (KYC — Know Your Customer). Failure to provide the requested documents within the stipulated timeframe may result in the temporary suspension of your account.

96m Casino supports a wide range of deposit and withdrawal methods popular among Malaysian users, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX online banking via Maybank2u and CIMB Clicks. All transactions are processed in Malaysian Ringgit (MYR).

Deposit Terms

• The minimum deposit is RM10 per transaction.
• All deposits must be made using a payment method registered in your own name. Deposits via third-party accounts are not permitted.
• 96m Casino does not charge any processing fees on deposits. However, your e-wallet provider or bank may apply their own fees.
• Deposits are typically credited to your account balance within minutes of confirmation being received from the payment provider.
• 96m Casino reserves the right to decline or place on hold any suspicious deposit pending a security review.

Withdrawal Terms

• The minimum withdrawal amount is RM30 per request.
• All withdrawals will be processed to the same payment method used for the deposit, or to a method that has been verified under your name.
• Identity verification (KYC) must be fully completed before your first withdrawal request can be processed.
• Standard withdrawals are processed within 1 to 3 business days. Platinum VIP members enjoy processing times of 5 to 15 minutes.
• 96m Casino reserves the right to hold withdrawals for up to 7 business days for security review and compliance purposes without being required to provide detailed reasons.
• Bonus balances cannot be withdrawn directly — only winnings that have met the bonus wagering requirements are eligible for withdrawal.

96m Casino offers a variety of bonuses and promotions from time to time to enhance the playing experience of our members. All bonuses are subject to the specific terms stated alongside each promotional offer. The following general terms apply to all bonuses unless otherwise stated:

• All bonuses are subject to wagering requirements that must be met before any bonus funds or winnings derived from bonuses can be withdrawn.
• Standard wagering requirements range from 15x to 35x depending on the bonus type. The exact requirements will be stated in the terms of each individual promotion.
• Only one welcome bonus is permitted per member, per household, per IP address, and per device.
• Bonuses have an expiry date. Any bonus not redeemed within the specified period will be automatically forfeited.
• 96m Casino reserves the right to modify, suspend, or withdraw any bonus or promotion at any time with reasonable notice given to the relevant members.
• Bonus wagering on certain games may not count toward fulfilling wagering requirements. A list of excluded games will be specified in the relevant promotion's terms.
• If there is reason to suspect that a bonus is being misused, 96m Casino reserves the right to void the bonus and close the relevant account.

To avoid any confusion, please read the terms of each promotion carefully before claiming any bonus at 96m Casino. If you are unsure, please contact our support team at support@96mcasino.best before submitting a claim.

All games on 96m Casino — including live casino, baccarat, roulette, poker, Malaysia Super League and EPL football betting, and all other games — have specific rules available within the platform. The following general terms apply to all gaming activities:

• The outcome of all games is final once confirmed by the 96m Casino system. No appeals may be made against a confirmed result unless there is clear, verifiable evidence of a technical failure.
• In the event of a technical disruption or disconnection during an active game session, 96m Casino will use server-side log data to determine the outcome of the relevant bet. The server's decision is final.
• The use of any automation software, bots, scripts, or third-party tools designed to gain an unfair advantage in games is strictly prohibited and will result in immediate account closure.
• Any attempt to exploit errors in game code, mispriced odds, or other technical loopholes is strictly prohibited. Winnings obtained through such means will be voided.
• In poker and similar games, players are strictly prohibited from engaging in collusion with other players to manipulate game outcomes.

For sports betting including football, cricket, and other match betting at 96m Casino, the following additional terms apply:

• Any bets placed after the start of a match for pre-match markets will be voided and the stake returned.
• If a match is postponed and does not resume within 24 hours of the scheduled kick-off time, all bets will be voided and the funds returned to the account balance.
• Official results from the relevant governing body or league will be used to determine bet outcomes. In the event of a dispute, 96m Casino reserves the right to withhold payment until an official result is obtained.

96m Casino reserves the right to suspend or close any member account at any time for the following reasons:

• Violation of any section of these Terms & Conditions.
• Opening multiple accounts by the same individual.
• Providing false or misleading information during registration or the KYC process.
• Fraud, money laundering, or any other illegal activity.
• Attempting to defraud the system or exploit technical errors.
• Use of a payment method that does not belong to you or that originates from an unauthorised source.
• Inappropriate conduct toward dealers, other players, or 96m Casino support staff.
• Under 18 years of age.

You may also close your own account at any time by contacting the support team 96m Casino at support@96mcasino.best. Any valid cash balance (excluding bonus balances) will be returned to you once all necessary reviews have been completed. The refund process typically takes 3 to 7 business days.

96m Casino takes our responsibility seriously in ensuring this platform is used as safe entertainment and does not become a source of financial or personal hardship for any player. We provide the following self-control tools for all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on what you can afford. These limits will be automatically enforced by the system once set.
• Betting Limit: Limit the maximum amount you can wager in a single session or within a set period.
• Session Timer: Receive automatic alerts once you have been playing for a duration you set yourself.
• Temporary Break: Suspend your access to the platform for 24 hours, 7 days, 30 days, or 90 days, depending on your needs.
• Self-Exclusion: For members who need a longer break, a self-exclusion option of 6 months to 5 years is available upon request to the support team.

All self-control tools are accessible via the "Account Settings" section of the platform or by submitting a direct request to the support team 96m Casino. If you feel that your gambling habits are beginning to affect your daily life, finances, or personal relationships, we encourage you to seek professional help from the Malaysian Department of Social Welfare or a relevant support body.

For more information on responsible gaming, visit the Responsible Gaming us.

Collection, use, and protection of members' personal data 96m Casino is subject to our Privacy Policy, which can be accessed at Privacy Policy page. A summary of the key terms relating to privacy and data security is as follows:

• All personal data you provide to 96m Casino is collected and processed solely for the purposes of account management, transaction processing, identity verification, and service improvement.
• 96m Casino will not sell or transfer your personal data to third parties for marketing purposes without your explicit consent.
• All data and transactions are protected with industry-standard 256-bit SSL encryption technology.
• 96m Casino may be required to disclose your information to the relevant authorities if directed by a court order or applicable law.
• You have the right to request access to, correction of, or deletion of your personal data by contacting us at support@96mcasino.best.

The Platform and all its services 96m Casino provided on an "as-is" basis. While we strive to deliver a high-quality service, we cannot guarantee uninterrupted platform availability at all times due to technical factors, maintenance, or circumstances beyond our control.

• 96m Casino shall not be liable for any direct or indirect losses arising from service interruptions, temporary technical failures, or unsatisfactory game outcomes.
• Betting is a risk-bearing activity. Members are solely responsible for their own wagering decisions, and 96m Casino makes no guarantees regarding the outcome or returns of any bet placed.
• 96m Casino is not responsible for the quality of the internet connection used by players to access the platform.
• Any statistical content, analysis, or sports information provided on the platform is for reference purposes only and does not constitute professional betting advice.
• 96m Casino's maximum liability to any member under any circumstances is limited to the amount of active deposits held in the relevant account at the time of the incident.

You acknowledge that gambling carries real financial risk and that you participate entirely at your own risk. 96m Casino is not liable for any financial losses incurred through the use of our platform.

96m Casino reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. When a material change occurs, we will:

• Posting a clear notice on the platform at least 7 days before the changes take effect.
• Sending email notifications to all active members regarding the changes.
• Updating the "Last Updated" date at the top of this document.

Continued use of the platform 96m Casino after the effective date of any term changes will be considered acceptance of the modified terms. If you do not agree with the changes, you have the right to close your account before the effective date and withdraw any remaining balance.

These Terms & Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where the platform operates. Any dispute that cannot be resolved by mutual agreement shall be referred to binding arbitration under procedures determined by 96m Casino from time to time.